📞 Contact Us

We’d love to hear from you.
Whether you have a question about an order, need help choosing a product, or simply want to learn more about our authentic On Kee ingredients, our team is here to help.

🧧 Customer Service

Email:
📧 Info@houseofdynasty.co.uk
We aim to reply to all messages within 24 hours (Monday – Friday).Available Monday – Friday, 9 am – 5 pm UK time..

📦 Order & Shipping Enquiries

If you have a question about your order, please include your order number in your message.
For shipping details and delivery timelines, see our Shipping Policy.

💸 Returns & Refunds

To request a return or report an issue with your order, please review our Returns & Refund Policy and contact us within 14 days of delivery.

🍜 Business & Wholesale Enquiries

Interested in stocking On Kee products or collaborating with House of Dynasty?
Email our partnership team at info@houseofdynasty.co.uk — we’d love to discuss wholesale opportunities and restaurant supply.

🌐 Social Media

coming soon

🏮 Thank You

We’re proud to bring authentic flavours of Hong Kong to tables across the UK.
Your support helps us share heritage and tradition through every ingredient we deliver.